Notice: Undefined index: thin_icon_only_font_family in /usr/www/users/nopapr/wp-content/themes/bridge/functions.php on line 156
NOPA Cleaning and Projects (“NOPA”) is 100% Black Women Owned (“BWO”), it was established in 2006 by Pamela Nyingwa and Nokhwezi Booi. They are having experience in Marketing, Operations, Finance and Administration collectively facilitating value added services thus having a competitive edge in the industry. The company started operating in 2008. NOPA operates in a number of industries which are complimentary to each other which provides a platform to cross sell our services to our clients. NOPA has successfully serviced various contracts for a number of blue chip companies and various public sector entities since its formation.
By consistently offering world class services and superior customer services , NOPA has become widely recognized as an industry leader.
We keep records of every sales contact. Data such as source of inquiry, client needs, and previous services rendered, order specification, and clientele will be included. By having superior information on our clients and prospects, we intend to offer a truly personalized service. Our database will contain full details on all our clients. We will use this data to encourage our satisfied customers to recommend our services to friends, relatives, colleagues, and employers.
We take responsibility in three categories-
For our company to expand and stay competitive, we know that we need to have trained/skilled people starting from cleaner/gardener, team leader, supervisors to managers to understand the cleaning basics. Therefore we make sure that they all undergo training. We believe that communication is very important, so we have a system in place to make sure that we keep communicating with the client and also have a service evaluation system in place.